:root{--text:#55564f;--text-h:#14171f;--text-muted:#8a8a80;--bg:#faf8f4;--surface:#fff;--surface-alt:#f3f1ea;--border:#e7e3d8;--accent:#c4623b;--accent-hover:#a84f2d;--secondary:#3e5c4e;--danger:#b91c1c;--danger-bg:#fdecea;--success:#2f6b4f;--success-bg:#e9f2ec;--warning:#92400e;--warning-bg:#fbf0dc;--font-serif:"Fraunces", ui-serif, Georgia, serif;--font-sans:"Inter", system-ui, "Segoe UI", Roboto, sans-serif;--mono:ui-monospace, Consolas, monospace;font:15px/150% var(--font-sans);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media (prefers-color-scheme:dark){:root{--lightningcss-light: 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.card{border-color:var(--accent)}.consultation-list__meta{color:var(--text-muted);flex-wrap:wrap;gap:12px;font-size:13px;display:flex}.detail-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin:0 0 8px;display:grid}.detail-grid dt{color:var(--text-muted);font-size:12px}.detail-grid dd{margin:2px 0 0;font-weight:500}.action-bar{flex-wrap:wrap;gap:10px;display:flex}.switch-row{align-items:center;gap:12px;display:flex}.switch{flex-shrink:0;width:42px;height:24px;display:inline-block;position:relative}.switch input{opacity:0;width:0;height:0}.switch-slider{cursor:pointer;background:var(--border);border-radius:999px;transition:all .2s;position:absolute;inset:0}.switch-slider:before{content:"";background:var(--surface);border-radius:50%;width:18px;height:18px;transition:all .2s;position:absolute;bottom:3px;left:3px;box-shadow:0 1px 2px #00000040}.switch input:checked+.switch-slider{background:var(--success)}.switch input:checked+.switch-slider:before{transform:translate(18px)}.switch input:disabled+.switch-slider{opacity:.5;cursor:not-allowed}.chat{flex-direction:column;gap:12px;display:flex}.chat-history{flex-direction:column;gap:10px;max-height:420px;padding:4px 2px;display:flex;overflow-y:auto}.chat-bubble{border:1px solid var(--border);background:var(--surface-alt);border-radius:14px;max-width:78%;padding:9px 13px}.chat-bubble--mine{background:var(--accent);color:#fff;border-color:var(--accent);align-self:flex-end}.chat-bubble--mine .chat-bubble__meta{color:#ffffffbf}.chat-bubble__meta{color:var(--text-muted);justify-content:space-between;gap:12px;margin-bottom:3px;font-size:11px;display:flex}.chat-bubble__content{white-space:pre-wrap;word-break:break-word;margin:0}.chat-composer{align-items:flex-end;gap:8px;display:flex}.chat-composer textarea{font:inherit;font-family:var(--font-sans);border:1px solid 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